Crisis Support
Need Immediate Help In An Emergency?
If you or a loved one is in immediate danger calling 911 and talking with police may be necessary.
It is important to notify the operator that it is a psychiatric emergency and ask for police officers trained to assist people experiencing a psychiatric emergency or have a crisis intervention team accompany the police or sheriff's deputies.
Call 911
Call 988 or Text 988
Lifeline Options For Deaf + Hard of Hearing
For TTY Users: Use your preferred relay service or dial 711 then 988
​Call 2-1-1
Get connected to community resources and support 24/7/365.
Walk-In Mental Health Services in Frederick
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The Mental Health Association (MHA) of Frederick County is a 211 call center offering 24/7/365 crisis support.
MHA has an urgent walk-in behavioral health service in Frederick.
Counselors are available 24/7 to help with a mental health, family or relationship crisis.
​The walk-in clinic is located at:
340 Montevue Lane
Frederick, MD 21702
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You can also use their virtual walk-in services.
National Crisis Lines
Youth Crisis Lines
Maryland Youth Crisis Line
800-422-0009
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National Youth Crisis Line
(800) 442-HOPE (4673)
Trevor LGBTQ Youth Lifeline
1-866-488-7386
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Local Critical Resources
​Frederick City Police
301-600-1380​
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Frederick County Sheriff
301-600-1046
Frederick Health Hospital
240-566-3300
Heartly House
Domestic Violence Help
301-662-8800
NAMI HelpLine Resources are not hotlines, crisis line or suicide prevention lines.
If you or someone you know is experiencing a crisis, please see the resources above.
Preparing for a Psychiatric Crisis
Like any other health crisis, it’s important to act quickly and effectively in a mental health crisis. With mental health conditions, it can be difficult to predict a crisis. A crisis can occur even when treatment plans are followed and mental health professionals are involved. Unfortunately, unpredictability is the nature of mental illness.
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That’s why NAMI created this guide, so people experiencing mental health emergencies and their loved ones have the information they need to be better prepared.
Now more than ever young people are struggling with mental health. The NAMI Teen & Young Adult HelpLine is ready with resources and support to address their needs. Let them know that help is just
a text, chat, or phone call away.
Visit nami.org/talktous to learn more. #TYAHelpLine
NAMI Teen & Young Adult Resource Directory
NAMI HelpLine volunteers and staff have compiled this directory of outstanding resources to help teens and young adults identify resources to meet their mental health needs. If you or someone you know are in need, use this directory as a guide to help navigate through your mental health journey.
